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Personal Data Protection

Privacy Policy

Data privacy is extremely important to The Loft Bureau Real Estate WLL and we want to be honest and transparent about how we use your personal data.

Therefore, we provide a policy that explains how your personal data will be processed and protected.

The Loft Bureau Real Estate WLL (“TLB”) is committed to ensuring that the collection and processing of your data, made through the site www.theloftbureau.com, are in compliance with the General Data Protection Regulation (GDPR).

This policy may be modified, supplemented, or updated to comply with any legislative, regulatory, jurisprudential, or technical changes. Before you start browsing, you must refer to the latest version of the policy.

Who Collects the Personal Data?

Your personal data is collected by The Loft Bureau Real Estate WLL whose office is located at:

Marina Twin Towers B, 11th floor, Lusail Marina, Lusail, Qatar.

The Loft Bureau Real Estate WLL is a company registered in the state of Qatar. Registered number: 130518. Registered address as mentioned-above.

As part of its compliance with the GDPR, The Loft Bureau Real Estate WLL:

  • Appointed a Data Protection Officer (DPO);
  • Impact on privacy: Implementation of a PIA type risk analysis

(Privacy Impact Assessment)

  • Private by design: taking into account the protection of personal data from the moment it is created;
  • Keeping a register of the processing that contains:
  • Name and contact information of the actors involved
  • Purposes of the processing operations
  • Data Category
  • Link to the PIA
  • File Retention Period
  • Hosting Location
  • Alert process in case of data breach

Data Protection Officer:

We appointed a Data Protection Officer who will ensure that your personal data is used consistently in a transparent, accurate, and law-abiding manner. You may contact our Data Protection Officer at info@theloftbureau.com

Right of complaint to a supervisory authority:

If you find that TLB is using your personal data inappropriately, you may contact us. 

Use of Personal Data

“Personal data” refers to any information relating to an identified natural person or that can be identified, directly or indirectly, by reference to an identification number or to one or more elements specific to that person.

When TLB collects your personal data, it is carried out in a fair and transparent manner by providing notices or references to the present Policy.

Personal data is information about you that allows us to identify you, such as your first and last name, email address, telephone number, postal address, and any other personal data useful for the purposes defined below.

Personal data is collected using our various forms (initial contact, recruiting, newsletter registration, reservations, quote requests, brochure downloads, and landing page…). Each form only collects the personal data that is strictly necessary (minimization of data) and states, in particular:

  • What the objectives of the data collection are (purposes);
  • Whether these data are mandatory or optional for the processing of your request;
  • Who will be able to consult them (in principle, only TLB, unless it is specified in the form that a transfer to a third party is necessary to the pursuit of the purpose);
  • Your data protection rights and how to exercise them with TLB.

TLB commits to only processing personal data that are adequate, relevant, and not excessive, with regards to the purposes for which they are collected, namely:

  • Processing your requests for contact and information;
  • Sending you information about TLB;
  • Sending you, with your consent, personalized TLB offers (new properties, promotional/commercial offers).

Personal Data Processor Subcontractors and Recipients

We do not transfer, market, or barter your data for marketing purposes to parties outside of the TLB group. Under exceptional circumstances, data transferred to third parties would only be used in order to dispense our services and with your prior consent to us sharing such information (e.g. for a special promotional event).

Retention Period for Personal Data

TLB processes and stores personal data in a secure environment for the duration necessary to the fulfilment of the purposes for which they were collected.

What are your rights and conditions regarding your personal data?

Please note that you have a right of access, portability, rectification, and deletion on the data that concerns you. For any information or any exercise of your data protection rights with regard to the processing of personal data by TLB and its affiliates  you may contact the Data Protection Officer.

  • By email at the following address: info@theloftbureau.com.

Right of access:

You are entitled to request information about the personal data we hold about you. You can contact TLB who will send you your personal data by email, at the following address info@theloftbureau.com.

If TLB processes your personal data via automated means with your consent or agreement, you have the right to obtain a copy of your data transferred to you or to another party in a structured and customary format. This only applies to the personal data that you have provided to us.

Right to rectification:

You have the right to request the correction of your personal data if they are inaccurate, and to also complete any incomplete data.

Right of deletion:

You have the right to delete any personal data processed by TLB at any time, except in the following cases:

  • You have a pending matter with Customer Service;
  • You are suspected of having used or have used our services fraudulently in the past four years;
  • If you have made a purchase, we will save your personal data.

Your right to object to the processing of your data on the basis of a legitimate interest:

You have a right to object to the processing of your personal data on the basis of a legitimate TLB interest. We will refrain from using your personal data unless we can prove that the use of your data overrides your interest and rights, or for legal reasons.

You can unsubscribe from our mailing list at any time by just sending such request by email to info@theloftbureau.com.

Data Protection & Storage

Your personal data will be kept for the duration necessary to the fulfilment of the purpose for which they were collected. They will subsequently be deleted. Exceptionally, data may be archived to manage pending claims and litigation, as well as to meet our legal or regulatory obligations.

Policy on personal data relating to minors

The site does not target minors. Although it does not contain any content prohibited to minors under 18 years of age, the website’s forms are not designed to collect information about minors. Should information be collected on a minor via the website, the minor’s legal representative will be able to contact the Data Protection Officer to rectify, modify, or delete this information.

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